FAQs

What makes Manav Bunai wool products ethical?
Ethical wool products ensure that the sheep are treated humanely, concerning their welfare and that sustainable practices are employed throughout the production process, including environmental considerations and fair treatment of workers.

Are your wool products cruelty-free?
Yes, our wool comes from ethically raised sheep from the Himalayas where they are not confined to one location but herded over hundreds of kilometers of mountain pasture lands. We do not support mulesing or any other harmful practices.

Are your woolen products biodegradable?
Yes, wool is a natural fiber that is biodegradable and returns to the earth without causing harm to the environment.

How should I care for my woolen products?
Generally, wool should be hand-washed or dry-cleaned to maintain its quality and softness.

What is your return policy?
We offer a 30 day return policy for unused and undamaged products. Please refer to our Shipping and Returns page for detailed information.

Do you ship internationally?
Yes, we ship our products worldwide. Shipping costs and delivery times may vary depending on the destination. Please refer to our Shipping and Returns page for detailed information.

Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor its progress until it reaches you.

How can I contact customer support?
You can reach our customer support team through the Contact Us page on our website. We are here to assist you with any questions or concerns.

Do you have a physical store where I can see the products?
Currently, we operate exclusively online to reach a wider audience and minimize our carbon footprint.